You Have Options
Conflict Resolution Resources for UC Santa Cruz Students, Staff, and Academic Employees
Confidential Resources: UC Santa Cruz strives to have a "no wrong door" policy and will provide a warm hand-off to the appropriate office. These resources will not share information they receive without permission, and are a great first step for anyone unsure of where to go with an issue or concern.
- CARE OFFICE: CAMPUS ADVOCATE for STUDENTS, STAFF & ACADEMIC EMPLOYEES in response to sexual violence, assault &harassment
TEL: (831) 502-2273
24/7 TEL: (888) 900-4232 - COUNSELING & PSYCHOLOGICAL SERVICES (CAPS) for STUDENTS
TEL: (831) 459-2628 - EMPLOYEE ASSISTANCE PROGRAM for STAFF & ACADEMIC EMPLOYEES
24/7 TEL: (831) 459-2628 - OFFICE OF THE OMBUDS for STUDENTS, STAFF & ACADEMIC EMPLOYEES
TEL: (831) 459-5856 (business hours)
Emergency Response: Emergency response is for immediate needs, including after-hours needs. The offices not listed as emergency response units, are not staffed for 24/7 response and may take one or more business days to respond to outreach.
- UCSC POLICE DEPARTMENT for STUDENTS, STAFF & ACADEMIC EMPLOYEES
TEL: 9-1-1 (emergency) or (831) 459 2231 (non- emergency) - CAMPUS MOBILE CRISIS TEAM for STUDENTS (AFTER HOURS)
TEL: (831) 502-9988
Informal Conflict Resolution Services: Informal Conflict Resolution Services for SUPERVISORS, MANAGERS, STAFF, ACADEMIC EMPLOYEES, PROFESSORS, RAS, TAS. The best conflict resolution method is to address the conflict early. Start with the people closest to the situation. Reach out to informal resources when needed.
- BEHAVIORAL INTERVENTION TEAM (BIT) if perceived danger to self or others, for an emergency response, call 9-1-1.
EMAIL: bit@ucsc.edu - OFFICE OF STUDENT CONDUCT & CONFLICT EDUCATION
EMAIL: conduct@ucsc.edu
TEL: (831) 459-4377 - OFFICE OF THE OMBUDS for STUDENTS, STAFF & ACADEMIC EMPLOYEES
TEL: (831) 459-5856 (business hours) - OFFICE OF DIVERSITY, EQUITY, AND INCLUSION for STUDENTS, STAFF & ACADEMIC EMPLOYEES
EMAIL: odei@ucsc.edu
Reporting & Complaints (formal & informal options):
- ACADEMIC PERSONNEL
- TEL: (831) 459-4300
- OFFICE OF EQUITY AND EQUAL PROTECTION
- EMAIL: equity@ucsc.edu
- BIAS RESPONSE PROCESS for STUDENTS - to report an incident of hate or bias
- LOCALLY DESIGNATED OFFICER/ WHISTLEBLOWER
- TEL: 1-800-403-4744
- EMAIL: wbreport@ucsc.edu
- TITLE IX OFFICE
- EMAIL: titleix@ucsc.edu
- HR/EMPLOYEE & LABOR RELATIONS contact your local SHR team member or union
- ABUSIVE CONDUCT
- OFFICE OF STUDENT CONDUCT & CONFLICT EDUCATION
EMAIL: conduct@ucsc.edu
TEL: (831) 459-4377 - STUDENT GRIEVANCE PROCESS
- EMAIL: deanofstudents@ucsc.edu
- UC Campus Climate Reporting (EthicsPoint) - the University of California's systemwide intolerance report form
