Comments on Mediation

  • Nancy’s help was crucial in coming to an understanding and resolution of a long-standing disagreement [with another faculty member]. The resolution was arrived at quickly, fairly, and with amicable ambiance. Resolving the issue facilitated the completion of a project that had been on hold for three years.
  • Everything was handled very professionally and efficiently. I can’t imagine a more comfortable and “easy” process for resolving conflict.
  • Nancy, thank you for your expertise. The outcome was absolutely the best I could have hoped for.
  • Thank you for what I considered a very successful session! It feels good to have that behind us.
  • Well done. Thanks so much.
  • Nancy managed the mediation meetings with both structure and free-flow; allowing the latter contributes to the effectiveness of the unique session while the former ensures integrity of process.
  • Objective, fair and sincere. The mediation session was conducted in a positive, professional manner. 
  • Helped us to clarify, articulate, and address our issues.
  • [My coworker] and I were very happy with how things changed as a result of the mediation process.
  • Nancy made time to work with us to set up a situation where we both felt comfortable. The mediation allowed us to better understand each other and to work toward our eventual agreement.
  • Thank you! What a valuable resource! 
  • Nancy was able to accomplish in about two weeks what would have taken months to achieve — and the working hours of approximately 4 to 5 additional people — had we gone through another campus process. In addition, I truly believe that the results that have been realized through Nancy’s services are far better in terms of effectiveness, and that elusive but essential measure of “goodwill” or “damage control”, than formal processes can often deliver.